The Seven Pitfalls of Municipal Shared Service Centers

Together with Peter van Dijk and Jos Smits I wrote an article on the costs and benefits of IT partnerships for Municipalities. The article is in Dutch and is called “De zeven valkuilen van shared service centra bij gemeenten“ (“The Seven Pitfalls of Municipal Shared Service Centers”) and was published in TIEM 2.0 Magazine, July 2011, p 50 – 55.